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Replacement guarantee

If an eligible hire doesn’t work out, we run another search.

Permanent recruitment includes a 90-day replacement guarantee for eligible placements. If a Halden placement ends within the first 90 days and the agreement’s conditions are met, we conduct one replacement campaign for the same role at no additional recruitment fee.

Warehouse team member walking through an operational workplace
Halden Workforce · Replacement guarantee

90-day cover

If a candidate placed by Halden leaves the role or their employment is ended within their first 90 days, the placement may be eligible for our replacement guarantee, subject to the terms of the client agreement.

No second recruitment fee

For an eligible claim, Halden will conduct one replacement recruitment campaign for the same role at no additional recruitment fee. The guarantee is designed to give employers another search, not another full agency fee.

Same role, another search

The replacement guarantee applies to a new recruitment campaign for the same or substantially the same role. It is not a cash refund and does not guarantee that a replacement candidate will be successfully appointed.

Terms apply

Eligibility, notification requirements and exclusions are set out in the client agreement. The agreed client terms govern the replacement guarantee and should be read before recruitment begins.

Useful next steps

Explore how recruitment works, discover People Operations, or talk to Halden.

Let’s get to work

Give us one role.

You don’t need to change the way you recruit everything.
Start with one vacancy. We’ll take it from there.